Patient On Line Services

Contractual Requirement for Patient on line services - Practice Declaration

New contractual requiremenst came into force from 1 April 2014 requiring that GP Practices should make available a statement of intent in relation to the following IT developments

  1. Summary Care Record (SCR)
  2. GP to GP Record Transfers
  3. Patient Online Access to their GP Record
  4. Data for commissioning and other secondary care purposes

Please find below details of the Practices stance with regards to these points.

Summary Care Record (SCR)

NHS England require Practices to enable successful automated uploads of any chance to patients summary information, at least on a daily basis, to the summary care record (SCR) or have published plans to achieve this by 31 March 2015.

Having your summary care record (SCR) available will help anyone treating you without your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to.

Of course if you do not want your medical records to be available in this way then you will need to let us know so that we can update your record.

We confirm that your SCR is automatically updated on at least a daily basis to ensure that your information is as up to date as it can possibly be.

GP to GP Record Transfers

NSH England requires Practices to utilise the GP2GP facility for the transfer of patient records between Practices, when a patient registers or de-registers (not for temporary registration).

It is very important that you are registered with a Doctor at all times. If you leave your GP and register with a new GP, your medical records will be removed from your previous Doctor and forwarded on to your new GP via NHS England. It can take your paper records up to two weeks to reach your new surgery.

With GP to GP record transfers, your electronic record is transferred to your new Practice much sooner.

We confirm that GP to GP transfers are already active and we send and receive patient records via this system.

Patient Online Access to Their GP Record

NHS England requires Practices to promote and offer the facility to enable patient’s online access to appointments, prescriptions, allergies and adverse reactions, or have published plans in place to achieve this by 31 March 2015.

We currently offer the facility for booking and cancelling appointments and also for ordering your repeat prescriptions on-line.  We also offer patients the facility to view, export or print summary information from their records relating to medications, allergies, adverse reactions and any other items agreed between the Practice and the Patient. 

This is done by registering at reception and activating your registration via our Practice Website.

Data for Commissioning and Other Secondary Care Purposes

It is already a requirement of the Health & Social Care Act that Practices must meet the reasonable data requirements of commissioners and other health and social care organisations through appropriate and safe data sharing for secondary care usage, as specified in the technical specification for care data.

At Hoylake Road MC we have specific arrangements in place to allow patients to “opt out” of care.data which allows for the removal of data from the Practice. Please contact the surgery if you require further information or for the forms to “opt out”.

We confirm these arrangements are in place and that we undertake annual training and audits to ensure that all our data is handled correctly and safely via the Information Governance Toolkit.  

Current on line Patient Services

GP SYSTEM SUPPLIER - EMIS WEB

This practice currently offers patient facilities to book, view, amend, cancel and print appointments on line.

This practice currently offers the facility for patients to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances.

This practice currently offers patient facilities to view online, export or print any summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient.

We will publicise and promote our on line services to our practice patients through our patient website, practice waiting room, leaflets, posters and patient participation group which in on going and we will continue to do this.



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