Latest News

Coronavirus Advice

Please click here for the latest advice from the Department of Health and Social Care and Public Health England about the Coronavirus.

For general information about coronavirus from the NHS, please visit https://www.nhs.uk/conditions/coronavirus-covid-19/ 

If you are concerned that you may have coronavirus or have come into contact with someone who has, please visit https://111.nhs.uk/service/covid-19.

Please click this link for information about Covid-19, in 49 languages, for non - English speakers https://www.doctorsoftheworld.org.uk/coronavirus-information/

Please click this link for information about Covid-19 for people with learning disabilities https://www.wirralccg.nhs.uk/coronavirus-covid-19/coronavirus-easy-read-guides/

Covid-19 in Wirral

As the situation in Wirral is changing, new arrangements have been put in place. Please click here for the latest information, including changes to testing arrangement from September 2020


Mental Health Useful Links

We have an number of links to organisations that can help with a range of mental health issues, please click here

Urgent Mental Health Support

This is for children, young people and adults living in Wirral and East and West Cheshire. Calls are answered by a dedicated Mental Health Professional working for CWP. 

Please call the free helpline, available 24/7, on 0800 145 6485


Better Health

The Better Health webpage is available at www.nhs.uk/betterhealth This provides tools to help manage weight loss - from checking your BMI, to getting access to free support tools including the NHS 12-week weight loss plan.


NHS Bereavement Service

Sudden is a free service for bereaved people protecting their emotional and physical wellbeing from day one, and for the first ten weeks, at a time of shock and loss in cases when someone has died suddenly including COVID-19 and suicide.

To access the service, call: 0800 2600 400 or email: help@sudden.org. For more information about opening hours and the service please visit: www.sudden.or


New Nurse Prescriber and Change to Clinics

Ms Hilary Milne has joined Cory James working at the surgery as a Nurse Prescriber. As a result there has been a change to the clinic times for our doctors and nurse prescribers.

For full clinic details please click here.


September Newsletter

Here is a copy of the Practice's latest news letter September Newsletter


Emergency Contraception

Emergency contraception is now easier to  access across Wirral for free - please click link for more information - Emergency Contraception


Health Care Assistant (HCA)

Our Health care Assistant (HCA) Emma works Monday, Tuesday, Thursday and Friday. Emma can see patients for B12 injections, blood pressure/hypertension monitoring, diabetic foot screening, INR checks, NHS health checks, new patient medicals and coronary heart disease annual monitoring.


Cervical Screening - Don't Forget

Cervical screening can prevent cancer before it starts. Two women die every day from cervical cancer. Don't ignore your cervical screening invite. If you missed your last cervical screening, book an appointment with our practice nurse.


Support For People Affected by Suicide

Amparo provides free, timely and confidential support to anyone in Wirral who has been affected by suicide. This can include assistance with media enquiries, dealing with the police or coroner and help understanding the inquest process. Amparo is not counselling - it is practical assistance following a suicide. More details about Amparo can be found at: https://listening-ear.co.uk/amparo/ You can self-refer by visiting: https://listening-ear.co.uk/refer/amparo  or by calling 0330 088 9255 or the GP can refer you.


Prescribing of over the counter medicines has changed

Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns. Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.

The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need. Please help the NHS to use resources sensibly. For more information about medication/conditions included and key message for patients/carers, please click here.


***Bowel Cancer Screening***

Invitations are sent to everyone over 60 years of age. We strongly recommend that you send your samples as soon as possible. We believe that early detection and early treatment can save several lives. Most people will have normal results, only a few might have to go for further tests if stool test is positive.

Please do not ignore your invitation letter, if you would like to discuss this further with one of the Doctors in the surgery, we would be very happy to advise you over the telephone or in person if you prefer. Alternatively further information can be obtained by:

  •  Contacting your programme hub on 0800 707 60 60
  • Or visiting the NHS Choices website at www.nhs.uk or call 0845 46 47


Keep Antibiotics Working

Taking Antibiotics when you don't need them puts you and your family at risk. Take your doctor or nurse's advice when it comes to antibiotics. For further information please visit www.nhs.uk/keepantibioticsworking If you are worried, speak to a doctor who will advise you on the best treatment for your symptoms. Antibiotics Leaflet


Blood in Pee

Blood in pee could be a sign of cancer. Do you look before you flush? If you don't, you may miss seeing blood in your pee - a possible sign of cancer. If you notice it, even if it's 'just the once' tell your doctor. For more info: www.nhs.uk/bip


If Your GP Refers You...You Can Choose

If your GP needs to refer you for a physical or mental health condition, the NHS constitution says you can choose which hospitals or service you go to. Ask your GP or visit www.nhs.uk/patientchoice Leaflet


Procedures of Low Clinical Priority

These are operations or treatments that medical experts agree offer only limited or temporary benefit, and which are not felt to be necessary to maintain good health. This means they need to be considered on a case by case basis and meet strict criteria before they can be funded by the NHS. For more information please see Procedures of Low Clinical Priority (PLCP) leaflet PLCP leaflet


Dementia Together Wirral

Dementia Together Wirral is a registered charity who support people living with dementia and their Carers.  The team organise and run activities and services across Wirral to support people to remain socially active within the community. Activities and services include: regular memory cafes, singing sessions, dementia friendly cinema events and more  For more information, including calendar events and contact details please visit; https://dementiatogetherwirral.org/ 


Crisis Text Service - James' Place

A new 24 hour crisis text messenger service, provided by James' Place is now available to those who are experiencing a mental health crisis by texting JP to 85258. The service aims to connect every texter experiencing suicidal crisis to a trained volunteer who will listen and support the texter to take steps towards feeling better.

The text messenger service can be accessed by all regardless of gender and texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus networks.

Find out more information about James' Place here.


New Wirral Community Health and Care NHS Foundation Trust Website

Wirral Community Health and Care NHS Foundation Trust has a new website www.wchc.nhs.uk . This been designed using insight from patients, stakeholders and staff, the site offers an improved user experience and is fully accessible on all devices. 


Patient Participation Group

We are refreshing our Patient Participation Group and welcome any Patients in joining.

You would need to commit to 4 or 5 meetings a year at the Practice. This group is run by Patient for Patients. The aim of the Patient Participation Group is to advise and inform the Practice on matters of importance and to help identify solutions to problems. The group can also hold fundraisers and 'awareness' events for other patients.

Please contact our Practice Manager, Rachel Plant on 677 2425 to discuss further, or click Get Involved for further information


Children and Young People's Out of Hours Advice Line

The Child and Adolescent Mental Health Service have set up the Children and Young People's Out of Hours Advice Line to provide access to a mental health service for children and young people, their families and concerned professionals outside of the usual hours. The out of hours advice line can be accessed by calling 01244 397644 and is open from 5pm-10pm Monday to Friday and 12pm-8pm Saturday and Sunday. Poster Leaflet


Wirral Child and Young People Mental Health Services Website

MyMind is a website for young people who may be experiencing mental health difficulties. You can find information on how to cope, how to access help and support and services in your local area.


Support for Children and Young People Affected by Domestic Violence

DiAmond offers 1:1 counselling in schools or colleges for children and young people from Wirral who are affected by Domestic Abuse.

This service is funded by Wirral Borough Council on behalf of the Office of the Police and Crime Commissioner for Merseyside.

The GP can refer you to this service. More details can be found at https://listening-ear-co.uk/refer/counselling/


Support for Carers

Caring for someone else can be very rewarding but it can also be stressful, isolating and can impact on the carer’s own health and wellbeing. Many carers also navigate the added pressure of juggling their caring and work responsibilities. 

Carers looking for support can contact the Carers Helpline on 0151 670 0777 or for a Carers Assessment contact 0151 514 2222, or visit http://www.wirral.gov.uk/health-and-social-care/adult-social-care/support-carers/support-available-carers to complete an online assessment.

Local disability service, Wired, will be holding a series of events to support carers.  Find out more here or visit www.wired.me.uk

Wirral Council are encouraging carers to download and offering free access to ‘Jointly’, an app offering a range of practical tools and resources for carers such as shared calendars, task lists and local agency contacts.

Wirral Clinical Commissioning Group's website also has a page dedicated to carers, with information on resources and support - please click here for link to website




GDPR

In line with new legislation from 25 May 2018 we would like to inform all our patients that any information we hold is processed and stored in accordance with GDPR. Please refer to Patient Privacy Notice on this website or in Reception.


Nurse Practitioner

Our Nurse Practitioners, Mrs Cory James and Ms Hilary Milne, can issue prescriptions and see patients over 12 months of age with urine infections, chest infections, sore throats, coughs/colds, earache and musculoskeletal pain. Please ask to see them for these conditions so that the doctors are available to see patients with more complex conditions.


Online Access

You can now order all your repeat prescriptions and book appointments online via our Patient Access Service. We encourage this as best practice. Simply complete the online access form, sign and bring in to surgery with photographic identification to sign up. Patient Access Form

There is also an option to nominate one or more people to manage your online access; please complete a Proxy Access Form and pass to reception along with proof of photographic identification for the appointed person.Proxy Online Access Form


Friends and Family Test

The NHS wants to ensure that you have the best possible experience of care.  The NHS Friends and Family Test is a way of gathering your feedback about your experience so we can make improvements to our services.

Your feedback will help us learn more about what you think about our service - what you like and what you think we could improve.

If you have your mobile phone number registered with the practice, you will receive a text after every consultation asking for your feedback. Alternatively, you can click on the Friends and Family Test in the Have your say section of our website.

Thank you for taking the time to provide feedback.  Results will be published monthly on the NHS England Website and NHS Choices Website.  We will also publish them locally on our website and in the practice.


Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website